After a study is launched and you collect your first complete, the "Audience" tab will update, and you can see how the collection is going in real time. The page will automatically refresh every five minutes. On the page, you will see a circle chart showing the total number of completes, drop-offs, and terminates so far.
Reading Panels and Statistics
You can find the "Audience" tab on the top-left side of the "Study Design."
Here, you can also see an “engagement” chart showing completes, terminates, and drop-offs, but by the hour. By default, the chart shows the whole collection. However, you can change this to show the different time periods.
Below these two charts, you will see some other statistics at the bottom:
Collection progress: shows the percentage of completes you have collected vs. the total number of completes you have collected. So, for example, if you have 1886 completes out of the 2000 completes requested, you will see a 94% collection progress.
Incidence rate: the percentage of people that qualified and completed the study. This number is calculated by taking the number of completes and dividing it by the number of terminates and over-quotas. The higher the incidence rate is, the easier it is for someone to qualify and complete the study.
LOI – median: is the median length of interview time. This is the median time it takes for someone to complete the study from start to finish.
First complete: shows the day the study's first complete was collected.
Last complete: shows the day of the study's most recent complete.
Last recalculation: shows when the study was last updated. This includes quotas, visual reports, etc.
Active solvers: shows how many people are currently taking the study. If there are six active solvers, that means that six people have the survey open.
Recalculation indicator
You can find the Recalculation indicator on the top bar next to the study name if the study contains information that has unfinished recalculation.