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If my study has drop-offs, how can I tell where the respondent drop-offs are happening?
If my study has drop-offs, how can I tell where the respondent drop-offs are happening?
Updated over a year ago

Within your study's "Study design" section, you'll notice small numbers next to modules in the "Session Flow." These numbers show “completes for the module / total people who saw the module." Looking at the second number between the two modules, the difference is the drop-off amount.

The example below shows two drop-offs between these modules, from 101 to 100.


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